Frequently Asked Questions
Everything you need to know about shopping at SkiDoo Outlet.
How long does shipping take for seasonal collections?
Standard shipping typically takes 3-5 business days within the continental US. During peak winter seasons or promotional events, please allow up to 7 business days for your order to be processed and delivered.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, base layers and swimwear must have the protective seal intact to be eligible for a refund.
Are the products sold on SkiDoo Outlet authentic?
Yes, 100%. We work directly with licensed distributors and premium brands to ensure that every piece of clothing and gear in our shop is authentic and of the highest quality.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.